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Why is induction so important

Many employers see induction as a waste of valuable time but this is a critical process when you take on a new employee. Induction gives your new employee an objective view of your company, organisational culture, and work ethic, which will allow the employee to better integrate into the workplace.


What should induction cover?

The Advisory, Conciliation and Arbitration Service (ACAS) recommends that your induction programme should include:


  • An introduction to your company/department and its personnel structure;

  • A layout of the establishment, depending on your building size and structure;

  • The terms and conditions of employment;

  • Relevant personnel policies, such as training, promotion, and health and safety;

  • Your company rules and procedures;

  • Arrangements for your new employee’s involvement in their business area or unit;

  • Employee benefits or facilities; and

  • An induction checklist, which will be used as a quick reference guide

Make sure you cover these essentials before you start the induction process

  • As the manager, supervisor or HR representative, you must be part of the induction process;

  • Ensure that your new employee’s office and office equipment is setup for them when they arrive. It will create a good impression and avoid the wasted hours;

  • Notify all your colleagues, at least a week before your new employee arrives, that a new member will be joining the team; and

  • Contact your new employee to arrange:

-When he must arrive at the office;

-Where he must park;

-How he will access the building;

-What your company’s dress code is; and

-What he must bring to work on the first day.

Let’s learn from UKZN and Unisa’s induction processes

Local universities, such as the University of Kwa-Zulu Natal (UKZN) and the University of South Africa (Unisa), enforce strict procedures within the recruitment and induction processes because a good induction programme will benefit both the university and their new employee.

What are the benefits of an induction programme?

UKZN and Unisa both agree that the benefits of induction programmes are that these:


  • Create a positive perception of the university while communicating its established culture, values and goals;

  • Increase the retention of new employees as they are more likely to commit to a longer term at the university;

  • Ensure operational efficiency as new employees become productive sooner; and

  • Ensuring a happy and motivated workforce.

4 benefits that your new employee will get from an induction programme

1.    The employee will feel welcomed into your organisation, be respected and be made to feel more comfortable in the workplace. He will also find it easier to integrate into the workplace; 

2.    Your new employee will feel that he made the right decision to join your organisation; 

3.    A good induction programme will help to build the new employee’s self-esteem, morale and sense of motivation; and

4.    An induction programme will establish good communication between you and/or the supervisor and your new employee from the very beginning.



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