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Employee management in the IT industry: Part 2

Employee management practices – as I indicated in the first instalment of this series – need to be adapted to your staff. The IT industry employs a very special type of person - someone who is dynamic, thinks out-of-the-box and craves flexibility, and as such the employee management practices in IT need to cater to the employees' needs. The big question is: how do they get this right? Sage VIP regularly conducts employee engagement surveys so that they aren't tempted by the first good offer that comes along. Another significant player in the IT industry has this success story to tell...


Psychopaths and sociopaths in the workplace

Classical management theory is quiet about how employees' personalities influence business – especially workplace psychopaths and workplace sociopaths as Kevin Dutton (The Wisdom of Psychopaths) and others explain. Since experts don't agree on definitions and these personalities appear in varying degrees, it's hard to say exactly how many exist in everyday society. Figures range from 1% to 10 - 15% for less intense forms. For example, Dutton claims we all have psychopathic tendencies to some degree. So, to kick off a practical discussion of these personalities in the workplace, I start with this distinction: psychopaths are about power and sociopaths, people.


Employee management in the IT industry: Part 1

Employee management spans countless areas and will continue until HR becomes about managing 'emotionally dead' robots and not 'fickle' humans. Each industry handles their employee management practices differently because of the different people employed. There is growing emphasis on the IT industry because of our businesses being so dependent on technology – and the need for qualified individuals to provide back-up for these solutions. This means that our HR processes in the IT industry need to ensure we handle employee management processes extremely carefully so these highly skilled individuals don't end up walking out the door.


Business ethics: The secret to gaining the competitive edge (Part 2)

In my article last week – entitled Business ethics: The secret to gaining the competitive edge (Part 1) – I said that having a well-developed set of business ethics in your business is one of the best-kept secrets about your business' competitive advantage. In this article, I'm going to tell you how you can create a well-rounded set of ethics in your company, which will help you in your company's financial performance as well as your employee management practices. But first, I'd like to remind you of a few things.


How to deal with workplace intimidation

Any business that operates according to a set hierarchy - no matter how complex it is - automatically fosters an unequal power relationship between its employees. On a corporate level, the employer's influence is balanced by the union's but what recourse does the normal employee have when a superior or co-worker threatens, intimidates or abuses them?