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Employee management in the IT industry: Part 3

The IT market, in South Africa, is not as sophisticated as those in the US or Europe, which means that your employee management practices need to be finely tuned. In these foreign markets, IT professionals can afford to become specialists while here, people have to be proficient in at least two sought-after skills. This means that finding the people, who have the right combination of skills is key. As part of their recruitment strategy, DAC Systems - a developer of turnkey solutions based on Microsoft products - went as far as taking a recruitment specialist on board.

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Are you an introvert or an extrovert?

Ask anyone what they understand by 'extroverts' and 'introverts' and you'll probably get responses like "a person who talks a lot" or "someone who is shy". Right? Wrong. The common misconceptions people who're extroverts or introverts can be attributed to the false picture society paints about these terms. We're led to believe that an introverted person is a regular mouse-type who hides in dark corners and only comes out when necessary. We're inclined to think that extroverts are 'overbearing' and 'insensitive' steam trains that run over anyone or anything that stands in their way. This is simply not true!

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Employee management in the IT industry: Part 2

Employee management practices – as I indicated in the first instalment of this series – need to be adapted to your staff. The IT industry employs a very special type of person - someone who is dynamic, thinks out-of-the-box and craves flexibility, and as such the employee management practices in IT need to cater to the employees' needs. The big question is: how do they get this right? Sage VIP regularly conducts employee engagement surveys so that they aren't tempted by the first good offer that comes along. Another significant player in the IT industry has this success story to tell...

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Psychopaths and sociopaths in the workplace

Classical management theory is quiet about how employees' personalities influence business – especially workplace psychopaths and workplace sociopaths as Kevin Dutton (The Wisdom of Psychopaths) and others explain. Since experts don't agree on definitions and these personalities appear in varying degrees, it's hard to say exactly how many exist in everyday society. Figures range from 1% to 10 - 15% for less intense forms. For example, Dutton claims we all have psychopathic tendencies to some degree. So, to kick off a practical discussion of these personalities in the workplace, I start with this distinction: psychopaths are about power and sociopaths, people.

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Employee management in the IT industry: Part 1

Employee management spans countless areas and will continue until HR becomes about managing 'emotionally dead' robots and not 'fickle' humans. Each industry handles their employee management practices differently because of the different people employed. There is growing emphasis on the IT industry because of our businesses being so dependent on technology – and the need for qualified individuals to provide back-up for these solutions. This means that our HR processes in the IT industry need to ensure we handle employee management processes extremely carefully so these highly skilled individuals don't end up walking out the door.

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